Is This Moving Company Legit? Check It in 5 Minutes
The short answer: every legitimate interstate mover is registered with the federal government and has a USDOT number you can look up free in FMCSA’s SAFER system, which shows the company’s legal name, whether it is a carrier or a broker, whether its operating authority is active, and whether insurance is on file.
“Is this moving company legit?” is the single highest-value question to answer before any money changes hands — and unlike most consumer research, there is an official, free, federal database that answers most of it. This page is the five-minute check. It is general information, not legal advice.
Step 1 — Get the company’s USDOT or MC number
Ask directly: “Are you the carrier or a broker, and what is your USDOT or MC number?” Federal rules require interstate movers and brokers to register with FMCSA, and brokers must prominently display their USDOT and MC numbers — and their status as a broker — in their advertising and on their websites.[3] A company that will not give you a number, or whose website shows none, has already answered the question in the worst way.
Step 2 — Look the number up in SAFER
Go to safer.fmcsa.dot.gov and search by the USDOT number, MC number, or company name.[1] The Company Snapshot is the official federal record. Four fields do most of the work:
- Legal name and DBA. Does it match the name on your estimate and the name answering the phone? A mismatch is the first thread to pull.
- Entity type. Carrier, broker, or both. If the salesperson said “we’re the movers” and the record says broker-only, you have found the most important fact of your move — see brokers vs. carriers.
- Operating authority status. It should be active for household goods. Revoked or inactive authority means the company is not authorized to perform (or arrange) your interstate move.
- Insurance on file. Required coverage should be current.
Step 3 — Cross-check the paperwork
The names and numbers in SAFER should reappear on your documents. The written estimate and the bill of lading must carry the mover’s FMCSA-registered name, and the bill of lading must list every carrier participating in the move — covered in the documents your mover must give you. If the company that shows up on moving day is not on any of your paperwork, stop and ask why.
Step 4 — Weigh the rest of the signals
Registration is necessary, not sufficient — a registered company can still run the classic scams. The remaining checks are behavioral, and FMCSA’s consumer guidance lists them: a real survey of your goods before quoting, a written estimate marked binding or non-binding, no demand for a large cash or wire deposit.[2] The full checklist is in moving scam red flags.
If the check fails
A company with no number, a dead registration, or a mismatched name is one to walk away from while walking away is still free. If you have already booked — or your goods are already on a truck — start with movers scammed me: what to do, and confirm the federal rules apply with the Coverage Checker.
Sources
Every legal claim above links to one of these official sources. Rules change — check the source if you're acting on this.